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Monday, October 20, 2014

Credo Announces Compliance with NISO Open Discovery Initiative

First Content Provider to Announce Compliance
October 20, 2014, Boston, Oxford -- Credo, the industry leader for information skills solutions, today announces its conformance with, and endorsement of, the recommendations of the National Information Standards Organization’s Open Discovery Initiative (ODI), making Credo the first reference content provider to do so. Credo’s compliance demonstrates the company’s advocacy for the unique, valuable role that reference plays in research, as well as its commitment to supporting industry standards and best practices in delivering innovative products and services to libraries and their users.
NISO’s ODI group was formed to explore issues around the current generation of library discovery services based on indexed search; and to develop recommended practices to facilitate progress in the further development of these services. The group comprised representatives from content providers, discovery service providers and libraries. Having long recognized the importance of reference content in discovery services, Credo quickly began the process of understanding and ultimately conforming to these guidelines. For example, Credo makes all relevant content available to discovery service providers as full text for indexing, according to ODI’s core set of metadata elements.
“The pace of change in research technology and information discovery is faster than it has ever been, and the need for the industry to provide continuity and best practices has never been greater,” said Credo CEO Mike Sweet. “Credo is proud to endorse NISO’s recommendations by being the first ODI-compliant content provider and by actively participating in Phase Two of the initiative.”
 "We are so pleased by the support from Credo on the Open Discovery Initiative and for their efforts to act quickly to come into compliance with the recommendations,” said Todd Carpenter, Executive Director of NISO.  “We hope others will follow Credo’s leadership in adhering to the ODI principles.”
Credo is committed to making reference content available and accessible to end users at their point of need, and to non-bias with regard to participation in discovery services, ensuring that content is treated equally in all discovery services. A statement of Credo’s participation in Discovery Services according to the ODI conformance checklist is available upon request.
The ODI recommendations can be found here:

Monday, July 21, 2014

Credo Reveals Refreshed Platform for Online Reference Service

Credo, the industry leader for information skills solutions, unveiled a new look to their award-winning Credo Online Reference Service, updating several features with a focus on user experience. The enhancements are based on input from subscribers matched with cutting edge technology to create a cleaner, more modernized layout and increased searchability.
This intuitive interface makes it easier for learners to focus on discovering information while an improved mobile experience for smartphones and tablets demonstrates Credo’s commitment to providing high-quality content anytime, anywhere. A new “Listen” feature increases accessibility by reading content aloud. A translation tool will also be available, allowing Topic Pages and entries to be viewed in dozens of different languages.
The updated layout for Credo’s signature Topic Pages facilitates quick and easy discovery of the resources best suited to users’ needs. Popular as a starting point in the research process, Topic Pages connect users to real-time results from library-selected resources, offering a helpful solution for those who find themselves stuck in one database without clear pathways to other resources relevant to their search. These 10,000-plus Topic Pages are now easier to navigate whether at the library or on the go, increasing access to the high-quality information people need in their academic, professional or personal lives. 
“This update is part of a continuum of advances we’ve made that has allowed Credo Online Reference Service to maintain its position as a preferred reference platform for both libraries and publishers,” said Credo CEO Mike Sweet. “Great content is only one part of the equation; we work extensively with users and subscribers to understand how they conduct research, and then innovate to provide intuitive products.”
In addition to platform and technology enhancements, Credo also adds to and updates the content available in the Academic, Public and School Core Collections, ensuring users are able to find the most relevant, up to date information to satisfy their research needs. Learn more about Credo Online Reference Service here: http://corp.credoreference.com/product-services/credo-online-reference-service.html